FAQ's

For most emergencies in Boca Raton, we can typically arrive within 1–2 hours (depending on traffic and weather). We prioritize active leaks, flooding, and sewage issues. Call us right away so we can dispatch and guide you on immediate steps.

If it’s safe, shut off the water source and turn off electricity to affected areas. Move valuables to a dry location and take quick photos for documentation. Avoid using household fans on saturated materials—professional drying prevents hidden moisture and mold.

Quick checklist:

• Shut off water / stop the source

• Power off affected rooms (if safe)

• Take photos/video

• Don’t pull up flooring or drywall yet (we’ll assess)

Cost depends on the category of water (clean/grey/sewage), how far it spread, what materials are affected, and how long it sat before drying began. The fastest way to get an accurate number is an on-site inspection because hidden moisture behind walls and under floors changes scope quickly.

Main cost drivers:

• Size of affected area + how many rooms

• Flooring type (tile vs wood vs carpet)

• Drying time (South Florida humidity matters)

• Any rebuild needed (drywall, cabinets, baseboards)

Yes — we can work with insurance when applicable and provide the documentation carriers usually request, including photos, moisture readings, drying logs, and an itemized estimate. Coverage depends on your specific policy and the cause of loss, but we help make the claim process smoothe

Water damage in South Florida can be caused by a variety of sources, including leaks in pipes or appliances, flooding, heavy rain or snowfall, and sewage backups.

Some ways to prevent water damage include regularly checking for leaks and making repairs as needed, installing a water alarm, sealing foundations and walls, and maintaining proper drainage around your home.

Signs of mold include musty odors, visible growth (such as black or green spots), and health symptoms like nasal congestion, headaches, and allergic reactions.

Mold remediation should be done by a professional. The process includes identifying and isolating the affected area, removing the mold, and cleaning and disinfecting the area.

To prevent mold growth, it is important to keep the humidity levels in your home low and address any water leaks or damage promptly. Regularly cleaning and inspecting your home can also help to prevent mold growth.

Exposure to mold can cause a range of health problems, including allergies, respiratory issues, and in some cases, more serious conditions such as infections or neurological symptoms. If you are experiencing health symptoms after exposure to mold, it is important to seek medical attention.

Mold can begin to grow within 24-48 hours of exposure to moisture. The growth rate of mold can vary depending on the type of mold and the conditions in which it is growing.

 It depends on your insurance policy. Some policies cover mold damage as a result of a covered event (such as a leak from a covered appliance), while others may not cover mold damage at all. It is important to review your policy and speak with your insurance agent to understand what is covered.

It is possible to clean small areas of mold yourself with household cleaning products and proper protective gear. However, if the mold is extensive or you are experiencing health symptoms as a result of the mold, it is recommended to hire a professional mold remediation company.

Bleach may remove surface stains but does not fully kill mold roots, especially on porous materials like drywall or wood. Professional mold removal and antimicrobial treatments are much more effective.

Professional remediation includes containment, removal of affected materials, HEPA air filtration, antimicrobial treatment, detailed cleaning, and moisture control to prevent future growth.

If mold is inside walls, behind cabinets, or under flooring, removal is often necessary to properly eliminate the mold and prevent it from returning.

If the moisture source is fixed and the remediation is done properly, mold should not return. Moisture control is the key to long-term prevention.

Moisture buildup, clogged drain lines, dirty coils, or poor airflow can cause mold growth inside the AC system and ductwork, leading to musty odors.

In many cases, sudden and accidental AC leaks may be covered. Coverage depends on the policy and the cause of the damage.

Yes. Dirty ducts can circulate dust, allergens, and mold spores throughout the home, affecting breathing, allergies, and sinus health.

Yes. In many cases, air quality can be improved with targeted cleaning, filtration, UV lights, and moisture control without tearing out walls or ceilings.